Privacy Policy

Superdeck Pty Ltd
Last updated: 26/03/2026

 

  1. Introduction

Superdeck Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website:
👉 https://superdeck.com.au/

By using our website or providing your information, you agree to this Privacy Policy.

 

  1. What is Personal Information

“Personal information” means any information that identifies you or could reasonably identify you, such as your name, contact details, or transaction history.

 

  1. What Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Delivery or billing address
  • Business name (if applicable)
  • Purchase or enquiry details
  • Any information you provide via forms or communication

We may also automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies/analytics)

 

  1. How We Collect Information

We collect personal information when you:

  • Submit a contact form
  • Request a quote
  • Make a purchase
  • Subscribe to marketing communications
  • Contact us via phone, email or social media
  • Browse our website

We may also collect information through cookies and analytics tools.

 

  1. Why We Collect Your Information

We collect and use your personal information to:

  • Provide products and services
  • Process orders and payments
  • Respond to enquiries
  • Send quotes and updates
  • Improve our website and customer experience
  • Send marketing communications (with your consent)

Australian privacy laws require businesses to clearly state what data they collect and how it is used.

 

  1. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse traffic and user behaviour
  • Personalise your experience

Cookies do not usually identify you personally but may link to personal information if provided.

You can disable cookies in your browser settings.

 

  1. Disclosure of Personal Information

We may disclose your personal information to:

  • Payment providers
  • Delivery and logistics partners
  • IT and website service providers
  • Marketing platforms (e.g. email tools)
  • Professional advisers

We will not sell or rent your personal information to third parties.

 

  1. Overseas Disclosure

Some of our service providers may store or process data overseas.

Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with Australian privacy laws.

 

  1. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet is completely secure.

 

  1. Access and Correction

You have the right to:

  • Request access to your personal information
  • Request corrections if your information is inaccurate

We may require identification before providing access.

 

  1. Data Retention

We retain personal information only as long as necessary for business or legal purposes.

When no longer required, we will take reasonable steps to destroy or de-identify it.

 

  1. Marketing Communications

We may send you marketing emails or promotions.

You can opt out at any time by:

  • Clicking “unsubscribe” in emails
  • Contacting us directly

 

  1. Complaints

If you believe we have breached your privacy, please contact us.

We will investigate and respond within a reasonable timeframe.

You may also contact the Office of the Australian Information Commissioner (OAIC) if unsatisfied.

 

  1. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.